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Wedding FAQ's
Planning a wedding can be daunting and stressful, but it doesn't have to be. With decades of experience, we are here to guide you every step of the way. We can answer any questions you may have, support your unique ideas for your special day, and provide continuous assistance throughout the entire process.
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Do we have to organise our own registrar?
Once you’ve decided on your potential wedding date, you will need to contact the Cornwall Council Registration Office to confirm that they are able to perform your ceremony on that date. They will be your main contact regarding the legalities of your wedding day. Alternatively, you can book a celebrant.
T: 0300 1234 181 (option 3)
ceremonies@registration.cornwall.gov.uk
www.cornwall.gov.uk/advice-and-benefits/weddings-in-cornwall/
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Do we need to take out wedding insurance?
We advise you take out your own independent insurance.
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What’s the Cancellation Policy?
In the unlikely event that you should have to cancel your wedding reception, the following charges will be made:
- Notice of cancellation of wedding reception within 14 days of signing this contract – No charges
- Notice of cancellation of wedding reception after 14 days and up to six months prior to the wedding event taking place – Deposit retained in full.
- Cancellation of wedding reception within six months of the wedding event taking place – Deposit retained and a further 50% of the expected balance will be charged.
- Cancellation of wedding reception within three week prior to the wedding event – Deposit plus full estimated balance is required.
We will require verbal & written confirmation of your cancellation signed by both parties.
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Is the Wedding Venue Available for Exclusive Hire?
As we are a leisure hotel, we are unable to offer exclusive hotel use. However, we will only hold one wedding per day. The only exception to this would be if a couple book a ceremony only during the morning and then leave the site, we may then hold a wedding in the afternoon. Both parties would be made aware at the time of booking
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What facilities do you have at Tregenna Castle?
We have an indoor & outdoor (seasonal) swimming pool, badminton, tennis, croquet, child’s play park, 9 hole golf course, Castle Beauty, Olives Bar, Godrevy View Restaurant & 72 acres of grounds including woodland walks.
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Do you have disabled access?
Our inside event spaces are all on 1 level, with wide doorways & a disabled access toilet. We also have blue badge parking at the front of the hotel & one fully accessible bedroom, which is subject to availability.
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Are fireworks permitted?
We do not allow fireworks at Tregenna for environmental reasons. However, you are more than welcome to have sparklers outside for your evening reception. You would need to provide the sparklers and a bucket(s) with sand for guest to dispose of them safely.
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How long can I provisionally hold a date for?
We can provisionally hold a date for 2 weeks before we require a signed contract & a non-refundable £500 deposit. Once we have received both the contract and deposit your wedding will be officially booked with us. Once your wedding is officially booked a wedding pack will be sent out to you and, you and your guests will be able to book accommodation using the preferential wedding guest discount when booking directly through the reservations team. If accommodation is booked online (including via third parties such as Booking.com/Expedia) the discount will not be applied. We cannot amend any rates to the discounted wedding rate after they have been booked.
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When is the final payment due?
Final numbers, details & menu choices are due 4 weeks prior to your wedding & the full final payment is due 3 weeks before your big day.
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Do you have accommodation on-site?
We have 83 Hotel rooms, 30 Apartments, 28 Self-catering properties and 9 Signature Collection properties (luxury).
The wedding discounts can be applied to our hotel rooms and apartments for up to three days on a B&B basis.
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When is the check-in and check out times?
For our hotel accommodation, check in is at 3pm & check out is at 11am. For self-catering, check in is at 4pm & check out is at 10am. We cannot guarantee early check in for guests as the hotel can be very busy the night prior to a wedding, Should guests require access to the bedrooms earlier than 3pm they should book the night prior. Guests can use our leisure facilities to freshen up and get changed but please note that these are also in use by guests using the leisure facilities.
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How many guests can you accommodate in the day and in the evening?
We can accommodate weddings from 2-250 guests for both the day & evening.
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Can we get married outside?
Of course, we have multiple licenced outdoor ceremony spots. Please enquire with our events team as to what we have to offer
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Do you allow confetti outside?
We do allow biodegradable confetti to be thrown either down at the pavilion or on our top lawn. There is a £300 clean up fee for this.
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Can we have a church ceremony?
Of course! Please click here to find A Church Near You
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Do you supply any decorations? Are there any decorations restrictions? Are we allowed candles?
All decorations would need to be organised by the wedding couple. As a hotel we can supply chair covers & sashes at an additional cost. We can also supply an archway and sweet cart. Uses of these are included in some wedding packages.
We do allow candles to be lit during the day; however, these will be put out for the evening reception. We suggest LED candles if you would like to use them in the evening.
There are no restrictions on decorations as long as they do not damage the walls, floors or ceilings. Decorations at the end of your wedding day will be taken down by our night team and put back into your wedding cupboard.
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If I supply my own decorations who will set them up?
If you are supplying your own decorations the wedding team will set these up on the day for you. We ask for you to supply your decorations in a box per table. Each box should contain everything required on that table- centrepiece, place cards/menu cards and favours. If couples provide their own chair covers a charge will be applied as additional staff will be required.
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Where can I store my decorations?
You will have access to an allocated wedding cupboard with a key code. This will be yours to use to store your wedding decorations. These can be accessed from 3pm the day before your wedding & must be cleared out by 11am the day after your wedding.
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Is crockery and linen included in the price?
A choice of white or ivory table linen & napkins are included in our package prices. We also supply all crockery, glassware and cutlery at no additional cost.
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Do you offer a menu tasting?
We can supply tapas style menu tastings for an additional cost. Please enquire with the events team in regards to pricing.
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Can you cater for vegetarians or dietary requirements?
We can adapt & change our dishes to cater for all the dietary needs of your guests.
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Can You Accommodate a Live Band or DJ?
We can accommodate any music as long as they supply the hotel with a copy of their in date public liability insurance prior to your wedding.
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What time does the evening reception finish? What time can music be played until?
The evening reception finishes at 12am, but can be extended to 1am for an additional £200. Music and entertainment can be played right up until the bar closes. We suggest that your music starts to wind down about half an hour before the end of your Wedding Reception so it comes to a natural end.
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Is there enough parking?
We have plenty of parking for your guests. We have a large car park located at the back of the hotel for residents and a separate visitor car park at the front of the hotel for non-residents
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Are There Any Extra Charges For Staff/Cleaning/Room Hire That Aren’t Included in the Prices Given to Us?
There are no hidden fees that you will incur. You will pay the price per head, room hire (if outlines in your chosen package), outdoor ceremony fee (optional) & a security fee.
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Is there a beach we can take photographs on?
We are situated a 3 minute drive from Porthminster Beach & a 5 minute drive from Carbis Bay Beach. Many of our couples will head down to the beach for photographs during their drinks reception or at sunset.